Refund Policy

Effective Date: 10/07/2025
Website: www.teamlowesportswear.com

At Team Lowe Sports Wear, every item is made with care and quality in mind. As our products are often custom-made to order, we do not offer refunds for unwanted items or incorrect sizes. However, we do offer refunds for items that are faulty or damaged upon arrival.

1. Refund Eligibility

Refunds are only issued in the following case:

• The product you received is faulty, damaged, or has a manufacturing defect.

We do not offer refunds for:

• Change of mind

• Incorrect sizing (please ensure you check our size guide before ordering)

• Delays within the stated production timeframe (up to 15 working days)

2. How to Request a Refund

To request a refund, please:

1. Email info@teamlowesportswear.com within 7 days of receiving your order

2. Include your order number and clear photos or video evidence of the fault

3. Wait for a member of our team to confirm the return instructions

You must return the item before a refund is processed.

3. Return & Refund Process

Once we receive and inspect the returned item:

• If the fault is confirmed, your refund will be issued to the original payment method

• Please allow 5–10 business days for the refund to appear in your account

Customers are responsible for return shipping unless the item is confirmed to be faulty.

4. Contact Us

If you have any questions or concerns about our Refund Policy, please get in touch:

Email: info@teamlowesportswear.com
Website: www.teamlowesportswear.com